Customer Support

Find resources and product FAQs below. If you can't find
what you're looking for contact our support team.

Product FAQs

Frequently asked questions for FilesThruTheAir's products and software.

Product Datasheets

A detailed overview of each product, including technical specifications.

Product Help Guides

Practical help guides to help you set up & troubleshoot your device.

Video Tutorials

Product videos and tutorials to help you understand your device.

Quick Start Guides

Step-by-step guides designed to help you easily configure your devices.

Software Downloads

Browse our library for the relevant software / firmware downloads.

Firmware Downloads

Download the latest firmware updates for your FilesThruTheAir devices.

DOCs

Declaration of conformity certificates for the FilesThruTheAir product range.

Can't Find What You're Looking For?

Contact Support

If you're having trouble setting up a device, or simply have some product related questions speak to a member of our support team.

+44 (0)1425 651111 support@filesthrutheair.com

Send Us a Message

Message the FilesThruTheAir Support team anytime with more complex or technical questions.

A member of our team will review your query and get back in touch.

Phone support is available. We’re here to help over the phone Monday to Thursday from 8:30 a.m. - 5:00 p.m & Friday from 8:30 a.m. - 4:00 p.m. GMT.

sales@filesthrutheair.com - For any sales queries or billing issues.

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